MidSouth Construction LLC

FAQ - YOUR ROOFING AND RESTORATION QUESTIONS ANSWERED

At MidSouth Construction, we recognize that choosing the right roofing and restoration services can bring up a lot of questions. That’s why we put together a comprehensive FAQs section to answer the most common inquiries we receive. We aim to provide you with all the information you need to make an informed decision and feel confident in choosing us as your trusted roofing and restoration partner.

GAF roofing contractor awards and warranties.
  • 1. What do you charge to inspect my commercial property for storm damage?

    NOTHING! MidSouth Construction will be happy to provide you with a detailed and thorough roof inspection at no cost!

  • 2. Do you work with my insurance company?

    YES! We are licensed and insured and can work with ALL insurance carriers!

  • 3. How much will it cost to repair the damage to my property?

    The extent of the damages will determine the estimate to restore your property. The current cost of materials and labor in your area, and the terms of your insurance policy also come into play. If your damages are covered by insurance, know that we also offer insurance claims services. We help you file your insurance claims and negotiate a fair settlement on your behalf so that the repairs are completed based on the terms of your policy.

  • 4. What are common signs of hail damage on a commercial building?

    Hail damage can be difficult to see on a commercial property. If the parked vehicles surrounding your property get dents or broken windows, then there is a good chance that your commercial roof will also be damaged significantly also. Other signs of hail damage can be as simple as damaged landscaping (broken limbs/crushed flowers), cracked windows, dented metal doors, cracked siding, and even HVAC equipment. But, to be sure, contact MidSouth Construction and we will be happy to conduct a FREE roof inspection so you can put your mind at rest!

  • 5. Should my roof be replaced immediately?

    Hail damage can be deceptive! Many times, a commercial roof damaged by hail will not reflect any problems immediately after the storm and may show no signs of leaking or structural problems. However, there is a statute of limitations with most insurance carriers regarding the time in which you can file a claim. This makes it critical to have a thorough roof inspection and a claim be filed immediately if it is determined your commercial roof has hail damage.

  • 6. My property was hit by hail, but I don’t see any damage. Should I still have my roof inspected?

    ABSOLUTELY! It can be very difficult to see hail damage on any type of roof, but especially a commercial building. If you are trying to determine your damages from ground level, it becomes virtually impossible to see. If your property was in the path of a passing hailstorm, you need to have a roof inspection completed as soon as possible!

  • 7. What if I decide not to fix a hail-damaged roof?

    A commercial roof damaged by hail will have a reduced life expectancy. You should expect to experience accelerated wearing, leaks, mold, and even structural damage. Hail damage causes more long-term serious problems than immediate short-term issues.

  • 8. Will insurance replace my commercial roof if I don’t have visible damage or leaks?

    Absolutely! Most hail damage and other moderate forms of wind damage (i.e., creases, cracks, tears, blisters, granule loss, etc) are undetectable from the ground. Membranes that are not visible from the ground or the untrained eye may be listed. But, an inspection by an expert roofer can determine if indeed there has been damage, and from there, we can follow up with commercial roof repairs or replacement.

  • 9. Will filing a claim affect my premiums?

    NO! Most states have made it illegal for an insurance company to raise insured premiums due to a single claim resulting from an “act of God” or an event caused entirely by the forces of nature. Insurance companies can raise rates over an entire area if that area proves over time to be more prone to catastrophes (such as coastal cities).

  • 10. So our MidSouth Construction representative came out, and we filed a claim; what’s next?

    The adjuster assigned to your claim will contact you by phone within 2-5 days to schedule a date and time for the inspection; please be sure to write down the adjuster’s name and contact information.

    Let your adjuster know that you would like your MidSouth representative to meet with them at the inspection. (feel free to forward your MidSouth representative’s information as well!) Call your MidSouth representative with the date and time of the inspection and your adjuster’s contact information.

  • 11. My adjuster came out without notice but didn’t give me enough money for everything, is that it?

    Suppose you are not happy with the amount of your settlement, or you feel that damage was overlooked. In that case, your MidSouth representative will help you properly document the additional damages and prepare a supplemental invoice for the difference. A re-inspection may be required but often is not.

  • 12. How long does this entire process take?

    A commercial property damage claim that is handled correctly can be time-consuming. Rest assured that all work and negotiations will be handled as quickly as possible, and we will keep you updated on the status throughout the process. Some claims are finished within 3 weeks, while others may take much longer.

  • 13. My insurance company withheld depreciation; will I get that money back, too?

    In most cases, the answer is YES.

    Once all of the work has been completed, your MidSouth representative will submit a final invoice to your insurance company stating that all work is complete and that your deductible has been paid. The depreciation check will normally arrive within a week.

    The amount of depreciation money withheld is based on the age and condition of whatever the insurance company is replacing: roof, gutters, windows, etc.

  • 14. Do you work with all types of metal roofing?

    YES! We can install any metal roofing system you can dream of! From standing seam, screw down, R Panel, to metal shingles. We are certified with Metal Sales, USA, to install all types of metal roofing! When it comes to metal roofing, we’ve got you covered!

  • 15. Are you experienced in slate roofing installation?

    YES! We consider ourselves experts in slate roofing installation and clay tile roofing installation! Very few roofing contractors have the expertise to install a slate roof system properly! We will be happy to provide roofing testimonials and reviews from past customers who have used MidSouth Construction to install their slate roofing system or tile roofing system!

  • 16. How Much Does A New Shingle Roof Cost?

    The cost of a new roof varies depending on the type of shingles you desire, your location, the complexity of the roof design, and the roof pitch. But, on average, the cost of replacing a roof in Nashville, Tennessee is $8,000 - $15,000, which translates to $4 - $11 per square foot or $400 - $1100 per square (100 sq. Ft).

  • 17. Do You Offer Board Up Services?

    YES! If your home or business has been impacted by fire damage or severe storm damage, we provide emergency board-up services to secure your property and protect against additional damage.

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