It is understandable that homeowners can become uneasy when their roofer asks for money.  Especially if they haven’t even started work!  So when should your roofer ask for money? There is no one size fits all answer to that question, but here are some great guidelines:

Roof Payment Guidelines

  • Never, EVER, pay for your entire roofing project upfront. If you are asked to pay in full before the project has begun, you need to RUN AWAY from that company – and FAST!
  • If your roof is an insurance claim, you should expect to pay your deductible upfront before work begins.
  • If your roof is an out-of-pocket replacement, you should expect to pay a deposit upon acceptance of the agreement. Generally, this should not exceed half of the cost of your project and will depend on any custom-ordered materials needed for your specific job.
  • If you are having a minor roof repair completed, generally these repairs are expected to be paid for before the repairs are completed. For major roof repairs, it is customary to pay half down and half upon completion.

Opting for Secure Payment Methods

When making payments, it’s crucial to choose secure and traceable methods. Opt for checks or credit cards, as they provide clear records. Avoid paying with cash; it’s harder to document and makes any potential disputes challenging to navigate. Having a traceable payment method offers both parties a clear financial trail and can serve as proof of payment if required.

By following these guidelines and using secure payment methods, you ensure a smooth transaction process for your roofing project while protecting your financial interests.

 

When is it reasonable for roofers to ask for the remaining balance?

It’s common practice for roofers to request the remaining balance once the project is completed.  But, what steps should you take before making the final payment for a roofing project?

 

Before you hand over the final payment for a roofing project, there are several crucial steps to ensure your satisfaction and protect your investment.

  1. Inspect the Completed Work: Conduct a thorough walk-through of the finished project with your project manager. Look for missed details or areas that might require further attention. 

  2. Request a Final Invoice: Obtain a final invoice that outlines the agreed scope of work. This helps confirm that everything agreed upon in the contract has been completed.

  3. Ensure All Agreements Are Met: Review your contract and verify that the agreed scope of work has been done. This includes any extended manufacturer warranties or guarantees made by the contractor.

  4. Address Any Concerns or Issues: If you notice any problems or areas that don’t meet your expectations, address them with the contractor promptly so they can correct these items.

  5. Confirm Cleanup and Disposal: Ensure that the contractor has removed all debris and materials from the site, leaving your property clean and tidy. 

 

If there are still issues that need to be addressed, you may want to withold a portion of the balance as a retainer until those items are corrected.  By following these steps, you can confidently conclude your roofing project has been completed and final payment can be released. 

Never Fall for Cash Offers

Any reputable roofing company will report their income and document all roofs installed to the manufacturer to ensure the warranty is valid.  If you are talking with a roofer who is asking for cash upfront, or offering to give a discount for a cash deal, you need to run away again and equally fast! It is very difficult to prove a cash payment made for a roofing project, versus a payment made by a written check, financing, or credit card transaction. Don’t risk having a roof installed that is not covered under warranty.  Or, worse yet, installed improperly or left unfinished!  When should your roofer ask for money? If they are asking for cash the answer is never!

BBB Statistics on Roofing!

Roofing Contractors have one of the highest complaint records of all businesses according to the BBB. Sadly, this industry is prime for a lot of unreputable contractors who either do shoddy work or collect payment for work never done.  Protect yourself by always researching any roofer you are considering hiring and discuss their payment expectations upfront! 

How to Verify the Reputation and Reliability of a Roofing Contractor

Choosing the right roofing contractor is crucial to ensure quality work and a smooth experience. Here’s how you can verify their reputation and reliability:

  1. Conduct Comprehensive Research
    Start by delving into the contractor’s previous projects. Look for completed projects and testimonials on their website to understand their expertise and quality of work.

  2. Read Customer Reviews
    Visit platforms like Google, Facebook and Yelp to gather feedback from past customers. Pay attention to recurring themes in reviews, such as professionalism, timeliness, and workmanship.

  3. Check Business Credentials
    Verify their standing with reputable business organizations such as the Better Business Bureau (BBB). Look for any unresolved complaints or issues that may raise red flags.

  4. Assess Transparency and Communication
    A reliable contractor will be open about project timelines, costs, and materials. They should be willing to provide detailed estimates and answer any questions you have thoroughly.

  5. Verify Licenses and Insurance
    Ensure that the contractor holds all necessary licenses and insurance to protect you from liability. This information is often available upon request or can be found via state or local licensing boards like Verify.TN.Gov

By thoroughly evaluating these aspects, you’ll be well-equipped to make an informed decision and ensure the contractor you choose is both reputable and reliable.

Don’t Fear the Deposit with a Reputable Roofing Company!

When you select a reputable, licensed general contractor to replace your roof, you should expect to put down some type of a deposit.  This is to ensure that your contract is in good faith – just like a real estate transaction and will help offset the cost of the materials and labor that will need to be provided.

Most roofing projects are very quick and can be completed in one day.  It is not unreasonable to provide a portion of the funds to your roofing contractor upfront so that materials can be ordered and roofing crews scheduled for your installation.  Making a deposit ensures that you are moving forward with the roofer to have your roof installed and materials and labor can be secured.

So How Much Should You Pay the Roofer As Your Deposit?

The answer to this question will depend on your specific roofing project. Large jobs, metal roofs, or jobs with custom ordered materials will require a larger deposit. Small roofs with materials that are readily available may require a smaller deposit.  It truly depends on the details of your specific roofing project.  But typically, your deposit should not exceed 50% of your job total.  For insurance roof replacement jobs, you should expect to pay your deductible upfront and release the first check from the insurance company when the materials are delivered or the roof completed.

Hire Local Contractors To Protect Yourself From Storm Chasers and Scammers!

Opt for a reputable local roofing contractor like Midsouth Construction for your roofing needs. Choosing a well-established local company ensures adherence to local building codes, access to references from members of your community, and superior follow-up services.  When you hire MidSouth Construction you can count on us not just for expert craftsmanship but also for transparent and fair payment processes. Additionally, when you hire a local roofing company like us, you’re partnering with individuals who are integral parts of your community. We deeply care about our local reputation and strive to uphold the trust and confidence of our neighbors through every project we undertake.  MidSouth Construction has been an integral part of Nashville and will be a part of our community for many years to come!

Do Your Research and Hire The Best Roofer for your Project!

If you’ve done your research and are hiring a reputable roofing contractorfor your home or business, you should not be afraid of paying a deposit upfront.  A locally owned roofing contractor is vested in your community and should have a reputation that makes you feel comfortable working with them. Ensure that your roofer is A+ Rated with the Nashville BBB, Certified with GAF, and has a high customer satisfaction rating with Google and third party vendors like Guild Quality!

For more information on how to find the Best Roofer for your Nashville Roof Replacement please read our other blog articles. We discuss important topics like when should your roofer ask for money. And we also give you a lot of insight on vetting your potential roofer and how to protect yourself from being a victim of subpar workmanship or lack-luster customer service!

Hire a Vetted and Certified Roofer for Your Project!

MidSouth Construction is a licensed General Contractor and a certified Master Elite Roofing Contractor with GAF.  They have also reached the status of Presidents Cub!  Less than 2% of all roofing companies achieve this status in America!  Their prices for roofing services are competitive, the staff is knowledgeable and workmanship is excellent! 

Don’t settle for anything less than the BEST when it’s time to repair or replace your roof!  Call 615-606-ROOF today!  Let us show you what makes MidSouth Construction the top-rated Nashville roofers!

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